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Privacy Policy

Effective Date: July 11, 2025

At The Cages, LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at www.thecagesllcnc.com.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you fill out a contact form, sign up for a service, or register for a camp or event, we may collect personal details such as:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Child’s name and age (for camps or parties)

b. Non-Personal Information

We may collect non-identifying information such as:

  • Browser type

  • IP address

  • Pages visited

  • Date/time of visit
    This helps us understand how users interact with our site and improve performance.

2. How We Use Your Information

We use collected data to:

  • Respond to inquiries or service requests

  • Send appointment reminders or booking confirmations

  • Provide updates about services, camps, or events

  • Improve website functionality and user experience

  • Process payments or transactions, if applicable

We will never sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can choose to disable cookies in your browser settings, but this may affect certain website functionality.

4. Third-Party Services

We may use third-party tools (such as Google Analytics or a payment processor) to support website functionality. These services may collect information as described in their own privacy policies. We encourage users to review those policies directly.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Request access to the personal data we have about you

  • Request corrections or updates to your data

  • Request deletion of your data, subject to legal or business retention needs

To exercise any of these rights, please contact us using the information below.

7. Children’s Privacy

Our website and services are intended for use by families. We do not knowingly collect personal information from children under 13 without parental consent.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted to this page with a new effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

The Cages, LLC
Cherryville, NC
THECAGESLLCNC@GMAIL.COM
(704) 769-8160
www.thecagesllcnc.com

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Terms & Conditions

Effective Date: July 11, 2025

Welcome to www.thecagesllcnc.com (“Website”), operated by The Cages, LLC, located in Cherryville, North Carolina. By accessing or using our website, booking our services, or visiting our facility, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. Use of Website

You agree to use this website for lawful purposes only. You may not:

  • Use the website in a way that could damage, disable, or impair it

  • Attempt to gain unauthorized access to other user accounts or data

  • Use automated tools (like bots or scripts) to interact with the site

  • Reproduce, distribute, or modify any part of this website without permission

2. Services and Bookings

All services—including cage rentals, team training, lessons, camps, and party rentals—are subject to availability. We reserve the right to:

  • Modify, reschedule, or cancel bookings as needed

  • Refuse service to individuals who do not follow facility rules or show unsafe behavior

By making a booking, you agree to the specific terms provided at the time of registration, including payment, age limits, and waivers if applicable.

3. Payment & Refunds

All prices are listed in U.S. dollars. Payment is required at the time of booking unless otherwise stated. Refund policies for services like camps, party rentals, or memberships will be clearly stated during checkout or registration.

No-shows or last-minute cancellations may be subject to a fee or loss of deposit.

4. Facility Rules

When visiting The Cages, LLC, all guests are expected to follow posted safety rules and staff instructions. We reserve the right to remove anyone from the premises for behavior that is:

  • Unsafe

  • Disruptive

  • Abusive toward staff or other guests

Children under the age of 13 must be supervised by a parent or responsible adult.

5. Intellectual Property

All content on this website—including logos, branding, photos, and text—is the property of The Cages, LLC unless otherwise stated. You may not use any content without written permission.

6. Liability Disclaimer

Participation in any sports activity involves risk. By using our website or attending our facility, you acknowledge that The Cages, LLC is not responsible for injuries, damages, or losses resulting from participation, unless due to our gross negligence or willful misconduct.

Participants (or their legal guardians) may be required to sign a waiver before using the facility.

7. External Links

Our website may contain links to third-party sites. We are not responsible for the content, privacy practices, or availability of those external sites.

8. Changes to These Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page with a revised effective date. Continued use of the website or our services after changes are made constitutes your acceptance of the updated terms.

9. Contact Us

If you have questions about these Terms & Conditions, please contact us:

The Cages, LLC

Cherryville, NC

THECAGESLLCNC@GMAIL.COM

(704) 769-8160

www.thecagesllcnc.com

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